Katie Jewett

UPRAISE + rbb: Expanding our reach, elevating our impact

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PR in 2026: Where the Market is Heading

In 2026, public relations is under more pressure than ever to prove its value. Media landscapes are more constrained, with fewer journalists and higher editorial bars. Attention is fragmented, and AI has moved from experimentation to infrastructure. At the same time, expectations from executives haven’t softened. PR is still expected to build credibility, shape narratives and contribute to growth.

What’s changed is how that work gets done. Today’s PR teams are navigating AI-driven workflows, answer-engine discovery and heightened demands for measurable impact, all while preserving the trust and authenticity that make earned media matter in the first place.

This blog looks at the trends shaping PR in 2026, not as predictions, but as realities already playing out across B2B tech, financial services and other highly competitive industries. For organizations operating in these environments, success increasingly depends on teams that understand how PR fits into broader business strategy—often through integrated public relations and marketing approaches that align earned, owned and paid efforts around shared goals.

From AI adoption and answer engine optimization (AEO) to renewed focus on earned media and human storytelling, PR in 2026 is becoming more accountable, more integrated and more central to business strategy.

AI Becomes a Core Tool in PR Workflows

AI is no longer an emerging capability in public relations. In 2026, it has become part of the underlying infrastructure that PR teams rely on to operate at scale. From content drafting and media monitoring to trend analysis and pitch personalization, AI is being embedded across day-to-day workflows. 

This shift isn’t about replacing PR professionals. It’s about increasing efficiency at a time when teams are leaner and expectations are higher. AI enables practitioners to move faster, analyze more information and uncover patterns that would be difficult to detect manually. Used well, it helps teams focus less on production and more on strategy, judgment and relationship-building. 

At the same time, AI has raised the bar for human oversight. Generative tools can accelerate drafting and optimize content for discovery, but they can’t replace context, credibility or editorial instinct. As investment in AI grows and headcounts remain flat, AI fluency is becoming a core skill alongside traditional strengths, such as storytelling, media relations and strategic counsel. 

The most effective PR teams are approaching AI with intention. They are establishing guardrails around accuracy and ethics, using technology to support smart decision-making rather than automated output. In an environment where misinformation travels quickly and trust is fragile, AI works best as an amplifier of human expertise, not a substitute for it.

Answer Engine Optimization (AEO) Takes Center Stage

As AI-powered search engines and generative models increasingly dominate how information is discovered, PR teams are facing a new challenge: brands no longer control how their stories are summarized, interpreted or surfaced. AEO has emerged as a critical focus in 2026 because it determines whether a brand is represented accurately (or at all) in AI-generated responses. 

Unlike traditional search engine optimization (SEO), which prioritizes rankings and traffic, AEO is about credibility and structure. It requires PR content to be clear, authoritative and easy for AI systems to reference, particularly in zero-click environments where users receive answers without ever visiting a website. In this context, vague positioning and inconsistent messaging quickly become liabilities.

Founder-led branding and executive thought leadership play an outsized role here. AI models tend to surface content that reflects clear expertise, consistent narratives and identifiable sources. Brands that invest in authentic leadership voices and well-documented perspectives are more likely to be cited accurately in AI-generated summaries than those relying on generic brand messaging alone.

In practice, AEO is forcing PR teams to take a more holistic view of the brand’s digital footprint. That includes auditing owned content, earned coverage and executive visibility across channels like newsletters, podcasts and long-form thought leadership. As AEO matures, it will increasingly reward brands that prioritize transparency and data-backed claims. These are qualities that strong PR has always delivered, now with higher stakes in an algorithm-driven discovery environment. 

Emphasis on ROI and Measurable Impact

PR in 2026 is no longer seen as a “soft” function. Recent surveys of communications leaders indicate that measurement and ROI expectations are a central priority for PR teams in 2026, with leadership emphasizing the need to connect PR work to business outcomes rather than activity metrics alone. PR is now expected to operate as part of the broader growth engine, not alongside it.

Measurement has evolved accordingly. Advances in analytics and AI-powered media intelligence tools allow teams to move beyond counting placements to understanding outcomes, such as how coverage shapes perception, supports demand generation and reinforces credibility at key moments. At the same time, shrinking newsrooms and fragmented audiences have made every placement more consequential, raising the stakes for getting the strategy right.

This environment favors PR teams that combine storytelling with data fluency. Insights around sentiment, engagement, share of voice and audience behavior are increasingly used to guide messaging decisions, prioritize opportunities and demonstrate impact to leadership. The question is no longer whether PR is working, but how clearly that impact can be shown. 

For organizations, this means tighter alignment between PR objectives and business goals from the outset. When PR strategy is built with measurement in mind, and connected to marketing, sales and executive priorities, it becomes far easier to quantify its value.

Authenticity and Human-Centered Storytelling

Even as technology reshapes how PR work gets done, authenticity remains one of the most important differentiators in 2026. Audiences are more discerning, journalists are more selective and trust is harder to earn (and easier to lose) than ever before. Storytelling tops the list of in-demand skills for 2026 (59%), underscoring the need for narratives that cut through the noise and create genuine emotional connection. In this environment, credibility is built through stories that feel human, informed and real. 

This is one reason founder-led branding and executive visibility continue to gain traction. When leaders share informed perspectives and personal insight, they give audiences context that generic brand messaging can’t replicate. In a media landscape that’s increasingly saturated with AI-generated content, identifiable voices and lived expertise help establish trust and signal accountability. 

Human-centered storytelling also shows up in how PR teams approach outreach. Hyper-personalization isn’t about automation for its own sake; it’s about relevance. Tailoring narratives to specific journalists, audiences and moments demonstrates respect for both the story and the reader, increasing the likelihood that coverage resonates rather than fades.

Brands that excel in this area tend to invest consistently in thought leadership, not as a one-off tactic but as an ongoing discipline. Long-form content, executive newsletters, podcasts and industry commentary all play a role in reinforcing authority and trust over time. In 2026, authenticity is a strategic advantage, especially when credibility is the currency that determines which stories break through. 

The Resurgence of Earned Media and Media Relations

Earned media carries renewed weight in 2026, largely because it’s harder to secure. In an AI-saturated environment where content is abundant and credibility is increasingly questioned, third-party validation matters more. At the same time, there are fewer journalists, and they have a tighter editorial focus, which means they’re being more selective with which stories they’re choosing to cover.

As a result, quality has overtaken quantity. Strong media relationships, well-timed insights and clearly differentiated narratives are far more effective than volume-driven pitching. Creative angles, proprietary data and thoughtful visual storytelling all play a role in helping stories break through.

For B2B companies in particular, earned media remains one of the most powerful tools for building authority. When done well, it doesn’t just generate visibility; it reinforces expertise, influences perception and supports long-term business goals in ways few other channels can replicate. 

Hyper-Personalization and Crisis Management

Hyper-personalization continues to reshape how PR teams engage journalists and audiences, but its impact is most visible when things go wrong. AI-enabled tools make it possible to tailor outreach and messaging at scale, yet they also raise expectations for speed, relevance and accuracy—especially in moments of crisis.

In an increasingly connected world, issues escalate quickly and publicly. Brands can no longer afford delayed or generic responses. Effective crisis management now depends on real-time monitoring, clear decision-making frameworks and the ability to respond with transparency before narratives take hold elsewhere. When pressure is high, preparation matters more than polish. 

This has pushed PR teams to operate more closely with social, legal and executive leadership to ensure messages are consistent across channels and grounded in facts. Hyper-personalization in this context is about addressing the right audiences with the right information at the right moment. 

When handled well, crises don’t just test a brand’s reputation—they reveal it. Brands that communicate clearly, take accountability and respond with empathy are often able to reinforce trust rather than erode it. In 2026, crisis readiness is no longer a contingency plan; it’s a core component of modern PR strategy.

Integration of PR with Broader Marketing

PR in 2026 is increasingly intertwined with marketing. Communications strategies are being built alongside demand generation, brand and content teams, with shared goals, shared data and tighter coordination across channels. This integration reflects how audiences actually experience brands: holistically, not by function. 

PR plays a critical role in this model by grounding marketing efforts in credibility and context. Employee advocacy and executive visibility programs, for example, are most effective when they feel authentic rather than scripted. When employees and leaders amplify messages rooted in real expertise and lived experience, they extend reach without diluting trust. 

Visual and experiential content are also becoming more central, particularly as attention spans shorten and competition for relevance intensifies. But integration doesn’t mean chasing every format. It means aligning storytelling, media strategy and marketing execution so that each reinforces the others rather than competing for attention. 

In practice, this shift requires closer collaboration, clearer roles and shared accountability across teams. When PR is fully embedded in a broader marketing strategy, it strengthens narrative consistency, improves efficiency and ensures that growth efforts are supported by credibility, not just visibility.

What this Means for PR in 2026

As 2026 unfolds, public relations operates in a more demanding environment, one where AI accelerates execution but human judgment, credibility and storytelling determine what actually resonates. The tools have changed. The expectations have changed. The responsibility of PR has grown.

Trends like AEO, rigorous measurement, and hyper-personalization are reshaping how teams work, but they all point to the same underlying shift. PR is becoming more accountable, more integrated and more closely tied to business outcomes. Success depends on using technology ethically and strategically while preserving the trust that earned media and authentic storytelling provide.

The future of PR is not about chasing visibility for its own sake. It is about clarity, consistency and impact. In a crowded, algorithm-driven world, the brands that stand out will be the ones that pair modern tools with sound judgment and a clear point of view.

Connect with us to learn how UPRAISE is helping organizations adapt their PR strategies for 2026 and beyond.

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